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Getting started
Sign up, go live with chat and email, and onboard your team in one workspace.
3 articlesInbox and tickets
How agents work conversations, use Copilot, and escalate to tickets.
4 articlesChannels
Install and style the chat widget and connect support email.
3 articlesAI and knowledge
Train the AI agent, manage the Knowledge Hub, and use guardrails.
3 articlesAutomation and flows
Chat flows, forms, automation rules, SLA, and CSAT.
3 articlesHelp Center
Publish customer-facing documentation on Adrian or your own domain.
2 articlesWorkspace administration
Team, billing, security, and roles for owners and admins.
3 articlesReporting
Dashboard metrics, reports tabs, and scheduled email summaries.
1 article