Brand your help center and use a custom domain

Logo, colours, languages, GA4, and DNS for help.yourcompany.com.

Written by Godswill

Knowledge → Help Center → Help Center site (managers only).

Branding

  • Headline, logo, favicon, brand colour, font, header links, footer text, social links.

  • Enable the chat widget on help pages so customers can escalate from docs to chat.

Custom domain (Growth+)

  1. Enter help.yourcompany.com (or your chosen host).

  2. Add the DNS records Adrian shows, or connect Cloudflare for automatic setup.

  3. Wait for verification; HTTPS is issued automatically.

Analytics

Add your Google Analytics 4 measurement ID to measure article views.

Multiple languages

Add locales in help center settings, translate articles per locale, and publish each translation separately.

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